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SALES AND LOGISTICS SOLUTION

Industry

#retail

Business Value

#dedicated-team
#parallel-projects

Tech

#front-end-development
#kanban-approach
#team-leader

Context

The retail industry has undergone a remarkable digital transformation over the past decade. Organizations are seizing new business opportunities by revamping their technological architecture and operating models to keep pace with the ever-evolving landscape.

This transformation has been influenced by various factors, including the surge in e-commerce and omnichannel strategies, shifts in customer behavior with a focus on hyper-personalization, and the increasing complexity of supply chains—all of which were accelerated by the pandemic.

OOur client specializes in delivering software and services tailored for the Retail, Food & Consumer Goods, and Fashion industries. 

Their solutions encompass the entire spectrum of business processes, spanning production, sales, and distribution. These solutions include features such as product traceability and asset tracking, IoT platforms, warehouse and supply chain management, store applications, and data collection solutions.

Challenge

As a trusted technology partner for major European industry brands, our client handles a range of projects, from developing greenfield solutions to enhancing and customizing existing ones.

Their primary challenge is consistently delivering cutting-edge solutions that provide the desired value with the highest quality and within specified timelines, often across multiple concurrent project streams.

Their primary focus centers on a back-office application designed to assist Mass Market Retailers in managing the product lifecycle within stores and warehouses. This application streamlines core activities, including goods handling, inventory management, returns processing, and purchasing.

Additionally, they aim to enhance a B2B CRM system, enabling end-to-end sales lifecycle management from prospecting to ordering. They are also involved in customizing a logistics and store solution tailored for the Fashion industry, leveraging RFID technology.

Solution

Following an initial discovery phase, we assembled a customized front-end development team for our customer. This team comprises a Team Leader and two software developers.

Working concurrently on three parallel project streams, the team adopts an iterative approach based on epic iterations and a Kanban-style methodology. Frequent releases are executed within a Continuous Integration/Continuous Deployment (CI/CD) framework. 

Our Team Leader collaborates closely with each project's Product Owner, helping define priorities and building the product backlog with a focus on project granularity.

The process relies on Mock-ups and Requirements provided by the customer team. The Team Leader is responsible for refining user stories, managing the team, and conducting code reviews.

 

We establish regular interactions with the customers, including daily stand-ups, iteration planning, epic demos, and retrospectives, to ensure quality, flexibility, and governance. Production deployment remains the responsibility of the customer.

The team collaborates closely with the customer's development and UX design teams, jointly planning the roadmap and providing recommendations for solution enhancements.

Value

  • Enhanced flexibility in defining priorities

  • Comprehensive adaptability to accommodate unexpected changes

  • Increased scalability for managing multiple concurrent project streams and workload peaks

  • Extensive capability to parallelize task development across different projects

  • Complete ownership of all developments

  • Increased capacity to focus on higher-level issues

  • Accelerated project initiation and release timelines

  • Expert guidance on technological solutions

Tech

  • Client: Angular 12

  • Custom library based on TaigaUI

  • Custom library for API integration built onto OpenAPI

  • API mock-up tool

Project details

Team: Team Leader, Front-end Developers x2
Methodology: Kanban
Duration: 6 months - ongoing

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